This Privacy Policy describes how Ong Kang Yee (“we”, “us”, or “our”) collects, uses, processes, and protects personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable regulatory guidelines.
1. Collection of Personal Data
We may collect personal data directly from you when you:
- Visit our website
- Submit inquiries via forms, email, or messaging platforms
- Engage our services or purchase products
- Subscribe to newsletters or marketing communications
- Make payments through our platform
2. Types of Personal Data Collected
The personal data we collect may include:
- Personal Identification Information: Name, email address, phone number, billing address
- Payment Information: Transaction details processed securely via third-party payment gateways (we do not store full payment credentials)
- Technical Data: IP address, browser type, device information, cookies, and usage data
- Business Information: Company name, registration number, and related details (if applicable)
3. Purpose of Data Collection
We collect and process personal data for the following purposes:
- Service Delivery: To provide products/services, manage accounts, and respond to inquiries
- Transaction Processing: To facilitate secure payments via authorized payment providers in compliance with Bank Negara Malaysia guidelines
- Customer Support: To communicate with you regarding your requests or issues
- Marketing & Communications: To send promotional materials, updates, or offers (subject to your consent)
- Legal & Regulatory Compliance: To comply with applicable laws, regulations, and lawful requests from authorities
4. Disclosure of Personal Data
We do not sell or rent your personal data. Your data may be disclosed only in the following circumstances:
- Service Providers: To trusted third-party vendors (e.g., payment gateways, hosting providers) strictly for service delivery purposes
- Legal Obligations: Where required by law, regulation, or legal process, including requests from regulatory authorities
- Business Transactions: In connection with mergers, acquisitions, or asset transfers, subject to confidentiality obligations
5. Data Storage and Security
We implement appropriate technical and organizational measures to safeguard personal data, including:
- SSL encryption
- Secure servers and firewalls
- Access controls and data minimization practices
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Data may be stored within Malaysia or in jurisdictions with adequate data protection standards.
6. Your Rights Under PDPA
Under the PDPA, you have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Withdrawal of Consent: Withdraw consent for data processing (subject to contractual/legal limitations)
- Data Erasure: Request deletion of your personal data where applicable
Requests may be subject to verification and applicable administrative fees.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website performance.
Types of cookies used:
- Strictly Necessary Cookies: Required for core website functionality
- Performance Cookies: Improve website performance and user experience
- Analytics Cookies: Collect aggregated data to understand website usage (e.g., Google Analytics)
You can control or disable cookies through your browser settings.
For more information on how Google processes data, refer to Google’s Privacy Policy and opt-out tools.
8. Third-Party Links
Our website may contain links to third-party websites. We do not control and are not responsible for their privacy practices. Users should review the privacy policies of those external sites.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.
10. Governing Law
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 and applicable regulatory guidelines.
11. Contact Information
For any inquiries or to exercise your rights under this policy, contact: gabriel.propnex@gmail.com or gabrielong7171@gmail.com.